Why migrate to a next-generation server?
SwissCenter provides new servers offering increased performance, better security, and support for the latest web technologies. Older servers are no longer up to date, which notably limits the updating of SSL certificates. Migration allows you to benefit from all modern features and improved security.
How can I request the migration of my hosting account?
Migration can be requested for free from your aPanel management console. Simply follow the procedure indicated in the interface.
Scheduled migrations
In addition to on-demand migrations, we also perform scheduled migrations when decommissioning older servers.
If your hosting account is included in a scheduled migration, there is no need to submit a migration request via aPanel. Our team will handle the migration and will inform you in advance of the scheduled date, as well as any information or action required from your side.
Does the migration require any action on my part?
No, the migration can be carried out without any action on your part, provided that the DNS servers for the domain names used on your hosting are those of SwissCenter. In this case, the update of IP addresses will be handled automatically.
What should I do if my domain names use external DNS servers?
If your domain names use external DNS servers (non-SwissCenter), you will need to manually update the DNS entries (A/AAAA) so that they point to the IP address of the new server after the migration.
In order to minimize the propagation time of the IP address change, we encourage you, prior to requesting the migration, to modify the cache duration (TTL) of the relevant entries in your DNS management console.
What are the benefits of the new servers?
- Hosting of Python and Node.JS applications
- Up-to-date SSL certificates
- Better security and performance
- Malware detection utility allowing you to scan your hosted sites on demand to detect potential infections following the exploitation of a security vulnerability
- Modern and stable environment
Are there other changes involved in a migration?
Yes, older servers use MySQL 5.6.x, while new servers use MySQL 8.0.x. In most cases, your sites will work without issue. However, for very old or unupdated sites, incompatibilities may occur.
What should I do if my site stops working after the migration?
If a problem is detected after the migration, our technicians are available to help you find a solution. In the event of major difficulties, a rollback to the previous hosting is possible as a last resort within a period of 14 days from the migration.
Will the management console be different after migration?
The management console for managing your hosting remains the same. New features, available only on the new servers, will appear in it.
What about the hosting of my email addresses?
Migration to a new hosting server has no impact on the hosting of your email addresses.
What is the timeframe for the migration?
The migration timeframe is, in the vast majority of cases, between 2 to 3 business days after your migration request.
What is the cost of this migration?
We warmly thank our customers for their loyalty and trust. To offer you the best possible experience, this migration to the new servers is provided free of charge. We invite you to fully enjoy these improvements and remain at your disposal for any questions or assistance.