Redirect a web address to another

You redirect one address to another from the console. Which method to use depends on a single question: is the redirect temporary or permanent?

In short: temporary (302) redirect → Hosting management → Website → Redirections management. Permanent (301) redirect → a rule in the .htaccess file.

Temporary or permanent: why it matters

	302: temporary	301: permanent
The message sent	"Go over there for now"	"The address has changed, for good"
Search engines	Keep the old address in the index	Move the ranking to the new one
Browsers	Ask for the old address on every visit	Remember the new one, sometimes for a long time
When to use it	Maintenance, one-off operation, test	Domain name change, site redesign
Where to do it	Console: Redirections management	`.htaccess` file

A 301 is cached by the visitor's browser, sometimes for a very long time. Do not use it for a temporary situation: you will not be able to "take it back" for those who already saved it.

Temporary redirect, from the console

Log in to your Apanel console.
From the dashboard, click your domain name to open Hosting management.
In the Website card, click Redirections management.

The Redirections management tile in the Website card of Hosting management

The Redirections list shows each rule's Source url and Destination url.

The list of redirections, with the Add button

Click Add.
In Source, enter the path to redirect on your site, without the domain: old-page for yourdomain.ch/old-page. The console adds the leading /. Left empty, this field means the root of the site, that is the whole site.
In Destination, choose http:// or https://, then enter the address to send visitors to: example.com/new-page. It must be a valid web address.
Click Save.

The Add redirection form: source and destination

The redirect applies immediately. A given source can only be declared once: otherwise the console answers "This source is already configured in the redirections, please enter another value".

A source applies to everything that starts with that path. With the source old-page and the destination https://example.com/new-page, a visit to /old-page/photo.jpg is sent to https://example.com/new-page/photo.jpg.

To change a redirect, click its name in the list. To delete some, tick them, click Delete, then confirm with Yes.

Permanent redirect, with `.htaccess`

Create or edit the .htaccess file at the root of your site, by FTP or from the console's File explorer.

Redirect one specific page:

Redirect 301 /old-page.html https://example.com/new-page.html

Redirect a whole site to a new domain, keeping the paths:

RewriteEngine On
RewriteRule ^(.*)$ https://new-domain.com/$1 [R=301,L]

Redirect from example.com to www.example.com:

RewriteEngine On
RewriteCond %{HTTP_HOST} ^example\.com$ [NC]
RewriteRule ^(.*)$ https://www.example.com/$1 [R=301,L]

If a correct .htaccess rule has no effect, check that the Enable htaccess files option is turned on in Website → Apache configuration.

Troubleshooting

Symptom	Likely cause	Fix
The browser reports a redirect loop	The destination is itself redirected back to the source, or a console rule and an `.htaccess` rule answer each other	Keep a single method for a given path
The redirect does not apply	The browser remembered the old answer	Test again in a private window
Error 500 after editing `.htaccess`	Syntax error in the rule	Remove the rule you added, the site comes back; try again line by line
The whole site is redirected	The Source was left empty	Edit the redirect and enter the path you want

To redirect the whole site to its secure version, do not write the rule yourself: the console has a dedicated option. See Force HTTPS on your whole site.