Managing spam: classification levels and action configuration

Question

How does email classification into spam levels work and how do you configure custom actions for each category?

Answer

Emails are classified into four levels:

non-spam
low spam suspicion (spam-low)
spam suspicion (spam-med)
confirmed spam (spam-high)

Non-spam emails are delivered to the inbox. The other three categories follow settings that you can adjust. By default, they are delivered to the junk mail folder.

If you wish to modify the default behavior, enable override default settings.

After enabling the override of default settings, click on the classification type you wish to configure (in this example, spam-high).

Select the type of action you want for this classification type.

Save by clicking OK.

If you wish to move a category to the junk mail folder (for example, for spam suspicions):

Click on the category.

Select move to junk mail folder.

Then click OK.

Emails delivered to the junk mail directory will be deleted after fourteen days without requiring any action on your part.

Prerequisites

Connection to your webmail interface